Shipping Policy
Shipping Policy
At Cozy Cottage Shop, we understand the importance of timely and reliable shipping to enhance your shopping experience. Please take a moment to review our shipping policy:
Processing Time
Orders are typically processed and shipped within 1–3 business days from the date of purchase, excluding weekends and holidays. During peak seasons, promotional periods, or due to supplier-specific processing times, processing may take slightly longer. We appreciate your patience during these times.
Shipping Methods
We currently offer the following shipping option:
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Standard Shipping (Worldwide): Estimated delivery within 4–9 business days after processing.
Please note that some items may ship directly from our trusted retail partners to ensure fast and reliable delivery.
Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of your order. Rates will be displayed at checkout before you complete your purchase.
Change of Address
If you need to change the shipping address for an order already placed, please contact us at [Your Contact Email/Phone] as soon as possible. While we will do our best to accommodate your request, we cannot guarantee changes once an order has been processed for shipping.
Neutral Packaging & Supplier Notes
Some orders may arrive in neutral or supplier packaging. Occasionally, a packing slip from our supplier may be included, but all items are carefully hand-selected by Cozy Cottage Shop and covered by our return policy. This does not affect your purchase price, quality, or eligibility for returns.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor the progress of your delivery.
Customs, Duties & Taxes (International Orders)
Orders shipped internationally may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping rates. International shipping times may vary due to customs processing.
Delays or Issues
While we strive to meet estimated shipping times, occasional delays may occur due to carrier issues, holidays, or supplier delays. If you experience a delay, please contact us and we will assist you promptly.